Payment Method Details – What To Do If Credit Card Payment Failed

Payment Method Details

We like to make it as easy and convenient as possible for you to make a purchase from us. Currently, we accept the following payment methods:

  1. PayPal / PayPal Credit
    PayPal allows you to make payments using a variety of methods including PayPal balance, bank account, PayPal Credit, debit or credit cards(you may scroll down on this page to check how to pay credit/debit card without a PayPal account), and rewards balance.
  2. Credit Cards / Debit Card
    Currently, we accept Visa, Master, Diners Club & Discover credit/debit cards via the Credit/Debit Card payment gateway.
  3. Cryptocurrency Payment by Coinbase
    Our customers are now able to checkout and pay with Bitcoin, Ethereum, and USD Coin via Coinbase.
  4. Bank Transfer
    Our customer could also pay us local currency (USD/AUD/CAD/GBP/EUR) via bank transfer now. Contact our online agent, and you will get our local banking details in US/AU/CA/EU/UK soon.

As most of our products are high-ticket products, some banks may have a risk system to block such a high-value transaction. If your payment is declined, you need to call your bank to get the transaction approval and then pay again using the same method or another payment method to try.

 

Payment Method Approval Rates

  1. PayPal – highest approval rate, recommended for all customers, could pay with PayPal balance, PayPal credit, credit/debit card
  2. Credit Card – high approval rate, 3D verification required
  3. Cryptocurrency – it is recommended if you have any cryptocurrency
  4. Bank Transfer – it is recommended if you wanna pay via bank transfer

 

Credit Card Payment Failed Solutions

  1. For Whatever Reason or Just No Reason
    Simply, pay again via PayPal. As PayPal accept almost all kinds of credit card as well as PayPal balance, bank account, PayPal Credit. At the same time, paying with PayPal gives you an extra level of security and fraud prevention.
  2. Do Not Honour/High Risk/Fraud
    It means declined by the card-issuing bank. You need to call your bank (Most of the time, they will call you first) to verify the transaction was processed by yourself, the cardholder, then pay again.
  3. Duplicate
    It means you have successfully paid for another order within 24 hours. The payment gateway is worried about repeated deductions so rejected this payment; if you need to process this payment, just try again via another payment metold.
  4. Expired Card/Insufficient Funds/Over Credit Limit
    You need to pay with a new card.
  5. Stolen or Lost Card
    The card-issuing bank marks the card as a lost card, and you need to pay with a new card.
  6. Invalid Transaction
    Currently, our credit card payment gateway supports Visa, Master, Diners Club & Discover (excepted American Express and JCB). Invalid transaction means that you used the other cards to pay, such as the cards that can only be used for refueling. You need to pay with a supported card.
  7. CVV2 Failure/Invalid Card Number
    Wrong billing info. You could check the billing info and pay again.
  8. 24hr More Repeat/Canceled
    It means your payment failed more than 3 payments within 24 hours, so our payment gateway rejected the payment. You could pay again with a new card or check correct billing info and pay after 24 hrs.

 

How To Pay Credit Card Via PayPal Without A Paypal Account?

Step 1: After choosing the payment method, PayPal / PayPal Credit, you will be redirected to a PayPal page so that you could choose to pay via a Credit/Debit card. No need to enter any info above.

Step 2: After entering your billing info, you could pay by creating a PayPal account or just as a guest that no need a PayPal account.

Still any questions? Contact our online agent, and we will reply soon!